Marno Boshoff

The 3 A's

Marno Boshoff • March 17, 2024
The 3 A's
Marno Boshoff • March 17, 2024

Many people like to talk about things in terms of A, B, and C. But here at King Price, when we talk about culture… Which we do rather a lot… We talk about the 3 As. Accuracy. Articulation. Authenticity.


It’s a process of accurately articulating your authenticity. Are you able to accurately articulate your authentic culture?


It’s a mouthful… So here’s a breakdown.


Defining your current company culture could be a challenging conversation. Your culture may not be what or where you’d like it to be. But the point of departure is when your teams can accurately articulate who you truly are… The good, the bad, and the downright ugly. Accuracy is important because there’s no point in sugar-coating the truth. It’s also important to be honest about your culture in action right now, not where you’d like it to be. This is not an exercise in aspiration. (Defining your ideal culture is another conversation altogether.) 


Articulation is kind of a fancy word for having the vocabulary – the actual words – to describe your culture. I always say that if I can’t articulate something so that other people understand it, then I don’t properly understand it myself. So feel free to use small words, just so long as they describe your culture as it is. 


As an example, I recently consulted a hugely successful 100-year-old business entity and, when I asked them what they attribute their success to, they replied, ‘our culture and our traditions’. This is a great answer in theory but when I asked what defined their culture, their answer was ‘our traditions’. When asked what defined their traditions, they replied ‘our

culture’. So although they have both a strong and presumably positive culture and traditions, they cannot articulate what makes these attributes work for them. And this makes the third A, authenticity, difficult to pinpoint.


I’ve talked about authenticity a lot. You can check out a previous post here: https://lnkd.in/dRybcawd 


In the context of the 3 As authenticity could be aligned with ‘reality’. Before you can embark on the process of improving or even completely changing the culture at your company, you need to be 100% real about where you’re at and who you are. If you don’t start from a point of authenticity, then your outcome is going to be detached from reality.


Make no mistake, these 3 As are going to provoke some interesting conversations and push you right out of your comfort zone. But they are, I believe, the stepping stone for getting your culture journey started. If you read my previous post and checked out the video on having intentional conversations, these 3 As can get those conversations started. 


Check out that post here: https://lnkd.in/drcX2tEg

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